Program Manager position open to BA & MA Students
Jul 03, 2017
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The University of Washington Bothell is one of the most dynamic public universities in the state of Washington. We provide a participatory student experience grounded in hands-on learning, close relationships with faculty members as teachers and mentors, and the personalized support of staff who are dedicated to student success. The academic work of the campus focuses on cross-disciplinary research, creative practice, connected learning, and community engagement. UW Bothell's current enrollment is approximately 5,000 students. About half of all undergraduates are first generation college attendees or are from underrepresented groups; nine out of 10 are from Washington. Located along a river and wetlands just north of Seattle, UW Bothell builds vibrant regional partnerships, creates and disseminates new knowledge, and prepares students for leadership in the state of Washington and beyond.
Diversity is a core value of University of WA Bothell. We believe the power of diversity enriches all of us by exposing us to a range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
Job Description:
COMMUNITY PARTNERSHIPS
The CBLR Office works with over 120 community organizations each year to support UW Bothell students and faculty.
• Communicate and work with existing community partnerships to match and support CBLR course learning opportunities, communicate about new opportunities for collaboration with UW Bothell's developing programs, and answer questions regarding EXPO (the tracking database).
• Provide ongoing feedback to existing community partnerships and receive and respond to feedback from partners on processes for improvement and student concerns.
• Conduct periodic site visits to community partner organizations, and periodically attend local community meetings.
• Responsible for the completion and organization of Partnership Agreements.
• Support annual Community Partner Recognition: Delegate event logistics to Student Success Center Events Coordinator, invite community partners, and supervise CBLR students who support the event, support day off program and logistics.
PROGRAM MANAGEMENT
The CBLR Office supports approximately 75 CBLR courses each academic year.
• Manage the quarterly process and flow of CBLR courses involving communication and coordination with faculty, community partners and students.
• Develop quarterly CBLR course/partner/faculty matrix.
• Improve systems and processes for greater efficiency and sustainability for CBLR
• With guidance from the Director of Community Engagement, engage in strategic planning using assessment data to inform CBLR vision and alignment with the campus Community Engagement mission.
STUDENT SUPPORT
Approximately 1,200 undergraduate and graduate students enroll in CBLR courses each year.
• Manage the logistics of student CBLR registration on EXPO, and placement of students in community partner organizations.
• Counsel students on selecting a CBLR organization and in reflecting upon their experience.
• Respond to questions and concerns from students about community-based learning assignments and placements with organizations.
• Responsible for CBLR in- class orientations at the beginning of each quarter.
FACULTY SUPPORT
• Communicate with faculty on the selection of community partners for each course.
• Guide faculty towards CBLR resources on CBLR website, course design, articles, etc.
• Facilitate communication between faculty and partners on student performance, course presentations, and site visits, etc.
SUPERVISION
• Supervise 1-2 CBLR Student Assistants (Total .8 FTE)
• Coordinate student worker orientation, rotating student schedules on a quarterly basis, and maintain weekly check-ins with student workers.
• Responsible for evaluation and annual hiring process of CBLR Student Assistants.
COMMUNICATION
• Develop forms and content for the CBLR website for better communication and transparency of CBLR processes for faculty, community partners, students, and staff.
• In partnership with the Director of Community Engagement and Director of Integrated Learning, support the implementation of the community engagement communication plan, in overseeing the production of newsletters for the institution, students, and community partners.
• Responsible for the creation of the CBLR Annual Report.
OTHER DUTIES AS ASSIGNED
• Serve and participate on university committees as assigned or designated.
• Other duties as assigned by the Director of Community Engagement.
Qualifications:
REQUIREMENTS
- Bachelor's degree in Education, Psychology, American Ethnic Studies, Business, Health Studies, or related field.
- Two to three years experience in education, administration, community engagement/outreach, service-learning, student affairs, or related field
- Prior experience working with diverse communities and demonstrated commitment to diversity, inclusion, and equity efforts.
- Ability to work well with a variety of external sectors; K-12 schools, non-profits, local government, industry, for-profit.
- Ability to communicate effectively with students, faculty, staff and community partners.
- Ability to work well on a team and collaborate with colleagues from across the university.
- Ability to delegate tasks to students and colleagues in order to achieve a larger goal.
- Strong organization skills with an aptitude for attention to detail.
- Confident public speaking and presentation skills.
- Ability to problem solve both independently and in team settings.
- Highly self-motivated and able to exercise initiative.
- Ability to work in a fast-paced, time sensitive environment.
- Ability to shift and adapt to multiple projects and set priorities for work.
- Experience with Word, Excel, Outlook, PowerPoint.
- Willing to work occasional evenings and weekends.
DESIRED
- Master's degree in higher education, public administration, community development, or related field.
- Prior experience working with a range of sectors; community-based organizations, K-12 schools, for-profit businesses, industry, and or government agencies.
- Demonstrated ability to collaborate broadly across a broad range of programs and initiatives.
- Comfort with ambiguity.
Condition of Employment
The CBLR Manager is expected to lead and facilitate class orientations at the beginning of each quarter. UW Bothell has many evening courses, so the work schedule can fluctuate to after-hour course presentations and events, especially during the first week of each quarter. The CBLR Manager will also occasionally attend weekend community partner events and site visits.
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.